Privacy Policy

Welcome to www.lombokspeedboats.com. We deeply value your privacy and are fully committed to protecting the personal data you share with us when using our fast boat booking services. This Privacy Policy explains how we collect, use, and securely safeguard your information.

Information We Collect

We collect several types of information from our website users to ensure a smooth, efficient, and reliable booking process. This information includes the following items:

• Primary Personal Data: Your full name, active email address, and a WhatsApp or telephone number to contact you for ticket confirmation.
• Travel Details: Information regarding your departure routes, travel dates, number of passengers, and hotel names for shuttle pickup or drop off services.
• Payment Information: Transaction details that are processed completely securely through official payment gateways integrated into our system.

How We Use Your Information

All personal data we receive is handled responsibly to improve the quality of your transportation services. The primary uses of your data include the following purposes:

• Processing your fast boat reservations and private car package bookings instantly.
• Sending official e-tickets, booking vouchers, or payment receipts directly to your email address.
• Providing real time updates regarding departure schedules, weather conditions, or operational changes at the harbor.
• Offering responsive customer support whenever you encounter travel issues or require modifications.

Data Protection and Security

We implement strict digital security standards to protect your personal data from unauthorized access, alteration, or data leaks. Our website utilizes advanced encryption technologies to ensure all data traffic between your device and our servers remains private, safe, and confidential.

Sharing Information with Third Parties

We never sell, rent, or trade your personal data to outside marketing parties. We only share specific details with trusted operational partners to guarantee the success of your journey, such as:

• Fast boat operators responsible for your crossing to the Gili Islands.
• Overland transport providers or private car drivers for your pickup packages in Bali or Lombok.
• Financial institutions or secure payment gateway providers to validate your financial transactions.

Cookies Policy

Our website utilizes cookies to enhance your browsing experience. Cookies help us understand your preferences based on previous site activity, allowing us to deliver more relevant features and speed up the form filling process for future bookings. You can choose to disable cookies through your personal browser settings at any time.

Changes to This Privacy Policy

We reserve the right to update this privacy policy page periodically to reflect service improvements or changes in legal regulations. Any modifications will be posted directly on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or wish to update the personal data registered in our system, please feel free to reach out to our customer service team through the official contact page available at www.gilispeedboat.com. Our team will gladly assist you to ensure a secure, comfortable, and joyful holiday experience.